Welcome to JIT Assertiveness – a Just-in-Time self-study course developed by the Trust-Based Leadership Academy.
This course is designed for leaders who want to communicate more clearly, set healthier boundaries, and show up with greater confidence and compassion in their daily interactions.
Assertiveness is not about being forceful. It is about being grounded; in your values, your voice, and your relationships. Over the next four to five hours, you will explore what assertiveness really means, how to recognise your current communication style, how to set and maintain boundaries, and how to apply practical assertiveness tools in real workplace situations.
You will work through five lessons at your own pace. You will learn the concept, apply it to your own context, and check your understanding before moving on. The course ends with a graded Final Quiz. You will need to score 80% or higher to complete the course and receive your certificate.
Your Learner Guide is available to download below. You may wish to keep it open alongside the course as a reference and personal workbook.
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