Leadership Moments – 14 Commandments in Action
Course Content
Forming Leadership Moment – Recruitment
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4 Topics
Forming Stage – Recruitment
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Recruitment Tools – Competency-based Questioning
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Recruitment Tools- Levels of Interview Questions
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Recruitment Tools – Developing a Competency Matrix
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Forming Leadership Moment – Selection
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2 Topics
Selection a Leadership Moment
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Recruiting for Culture Fit
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Forming Leadership Moment – Onboarding
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2 Topics
Onboarding – More than one day
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Onboarding Phase 1 to 5
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Storming Leadership Moment – Conflict
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3 Topics
Conflict – A Leadership Moment
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Dealing with conflict
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What could derail Conflict
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Storming Leadership Moment – Negotiation
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4 Topics
Negotiation – a Leadership Moment
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What the experts say about negotiation
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Unpacking Negotiation
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Reframing in negotiation
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Norming Leadership Moment – Coaching
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5 Topics
Coaching – A Leadership Moment
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What coaching is/ is not
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Coaching for Success vs. for Improvement
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Four Key Skills for Coaching
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Coaching using the GROW model
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Norming Leadership Moment – Meetings
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2 Topics
Turning Meetings into a leadership moment
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Leading Meetings Effectively
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Performing Leadership Moment – Perfromance Management
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7 Topics
Performance Management – A Leadership Moment
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Performance Appaisal – Level 1 – Traditional Performance
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Performance – Level 2 – Potential
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Performance – Level 3 – Trust
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3-dimensional Performance Review
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Appraisal Guidelines
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Managing Poor Performance and Misconduct
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Performing Leadership Moment – Talent Development
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2 Topics
Employee Development
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Importance of Employee Development
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Conclusion – Leadership Moments in Action
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1 Topic
Final thoughts on 14 Commandments in Action
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Summative Assignment
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